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Privacy Policy

Effective date: November 25th, 2024

Welcome to the Catchme Privacy Policy ("Policy"). This policy explains how we collect, store, protect, and share your information, and with whom we share it.

We suggest you read this in conjunction with ourterms and conditions.

Data Protection

We protect your personal data with industry-standard security measures

Secure Storage

Your information is encrypted and stored securely on our servers

Transparency

We're transparent about what data we collect and how we use it

Who We Are

The Catchme App is operated by the "Catchme Group" (also referred to in this policy as "we" or "us") we are controllers of personal information collected and processed through the Catchme App.

You can emailinfo@thecatchmeapp.co to reach our designated personal data protection team.

1. COLLECTION OF INFORMATION

Registration Information

When you download the App and create an account, we may collect certain information about you, such as:

  • Names
  • Email address
  • Student email address
  • Gender identity
  • Date of birth
  • Sexual preference
  • Photographs
  • Location
  • Login information for social media accounts (Facebook, etc.)

Profile Information

We recommend and encourage you to think carefully about the information you disclose about yourself. We do not recommend that you put sensitive information on your profile for other users to see.

Note: Email address and student email are only visible to you unless you willingly add them to your profile.

Profile Verification Information

For safety and security, we require Users to verify their accounts and might ask for your student email. We want to avoid fake Catchme accounts being created which can be used for malicious activities.

Benefits of Verification: Verified students enjoy full access to the app including access to discovery page and unlimited swipes.

Geolocation Information

If you have given Catchme access to your location, we will collect information about your longitude and latitude to personalize the App and make it easier for you to interact with other Users.

To turn off location access:

  • iPhone: Settings → Privacy → Location Services → Catchme
  • Android: Settings → Location → Catchme → Permissions → Location

Customer Support

If you contact our Customer Support team viasupport@thecatchmeapp.co , we will receive your email address and may track your IP address.

We will keep records of our communications with you, including any complaints, for 2 years after deletion of your account.

2. USE OF YOUR INFORMATION

Our main goal is to ensure your experience on Catchme is an enjoyable one. We may use your information to:

Service Delivery

  • Offer you our services and features
  • Personalize the App and content
  • Contact you with updates and new features

Research & Analytics

  • Conduct research about app usage
  • Test new technologies and processes
  • Enhance and improve the App

Safety & Security

  • Resolve disputes and troubleshoot problems
  • Investigate fraud and protect legal rights
  • Protect Users and third parties from harm

Marketing

  • Send promotional information (with consent)
  • Direct marketing communications
  • Survey participation invitations

Our Matching Algorithms

TheCatchMeApp's mission is to facilitate student dating experience and create loving and equitable relationships. We have developed matching algorithms to predict your compatibility with other users.

We use the following data to generate recommendations:

  • Profile information (age, distance, gender)
  • School and interests to show potential users around your preferences
  • App interaction data to suggest active and available users
  • Device coordinates for proximity understanding

Moderation Practices

We use a combination of automated systems and a team of moderators to monitor and review accounts that indicate breaches of our Terms and Conditions of Use.

If you post anything inconsistent with our Terms and Conditions, we reserve the right to terminate or restrict access to your Account.

3. DISCLOSURE OF INFORMATION

Our policy is to not disclose your Registration Information or personal data, except in limited circumstances:

CircumstancesData Disclosed
Service Providers
Trusted third parties performing functions for us
This could include all data necessary for the service
Moderators
To monitor activity and approve content
Name, registration details, profile information, student email, photographs
Business Transfers
Mergers, acquisitions, reorganizations
This could include all personal data that Catchme holds
Marketing Services
Third party advertising and measurement
Device ID, estimated location, age, gender, app visit data
Anti-Spam and Anti-Fraud
Security team for blocking suspicious activities
Email address, IP address, social network ID, name, user agent string

Facebook Data Sharing

Where we share data with Facebook as our Marketing Service Provider, you should contact Facebook if you wish to exercise your data protection rights.

Further information can be found inFacebook Ireland's Data Policy .

4. WHAT OTHERS MAY SEE ABOUT YOU

Important: When using the Catchme App, you should assume that anything you post or submit may be publicly-viewable and accessible.

We want our Users to be careful about posting information that may eventually be made public.

Please be careful about posting sensitive details about yourself on your profile such as your religious denomination and health details. When you upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing of this information and making it public to other Users.

Profile Sharing

Your Catchme profile may be viewed and shared by Users with individuals who may or may not be users of the App. For example, a User may recommend you as a match by taking a screenshot of your profile picture and sharing it.

5. OUR POLICY TOWARDS AGE

Age Requirement: You have to be at least 18 years old to use Catchme.

Catchme does not knowingly collect any information about or market to children, minors or anyone under the age of 18. If we become aware that someone under 18 has registered with us, we will take steps to terminate that person's registration.

6. SECURITY

Here at Catchme, we pride ourselves on taking all appropriate security measures to help protect your information against loss, misuse and unauthorized access, or disclosure.

Our Security Measures

  • Secured servers using firewalls
  • Reasonable security measures for confidentiality
  • Industry-standard encryption protocols

Tips to Keep Your Data Secure

  • Log out of your Account after use
  • Don't share your password with anyone
  • Change your password periodically

Disclaimer: No website, App or Internet transmission is ever completely 100% secure. We cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur. Any transmission is at your own risk.

7. LINKING OTHER ACCOUNTS TO CATCHME

Facebook Integration

When you sign in using your Facebook account, you give permission to Facebook to share:

  • Name and profile picture
  • Email address (if available)
  • Date of birth
  • Profile photos
  • Gender
  • Page likes and current town/city

Gmail Integration

If you register with Gmail, you give Google permission to share:

  • Google login credentials
  • Name (that can be edited by you)
  • Email address (linked to your Catchme account)

8. YOUR RIGHTS

Privacy laws applicable in the UK may give you the following rights:

Right to be informed

What personal data we process and why

Right of access

Request a copy of your data

Right of rectification

Have inaccurate data corrected

Right to erasure

Have your data deleted in certain circumstances

Right to restrict processing

Request processing is stopped but data retained

Right to data portability

Request data in machine-readable form

Right to object

Object to processing in certain circumstances

Automated decision-making rights

Ensure human intervention in automated decisions

If you want to exercise any of your rights, please email our Data Protection team atinfo@thecatchmeapp.co

For your protection and the protection of all Users, we may need to request specific information from you to help us confirm your identity before we can answer requests.

Complaints

If you have a concern about how we have processed your request or personal data, contact us first. If we haven't resolved your concern, you have the right to make a complaint to theInformation Commissioner's Office (ICO) , the UK supervisory authority for data protection issues.

9. DATA LOCATIONS

The Catchme App will only collect student email data from UK students as the UK is our target for now. In subsequent years, we will be looking forward to expanding our regional operations.

Coming Soon: If you are a student who wants to join this community but you are not in the UK territory, BE PATIENT WE ARE COMING TO YOU SOON!

10. DATA RETENTION AND DELETION

We keep your personal information only as long as we need it for the legal basis relied upon and as permitted by applicable law.

Account Deletion Process

  • When your Account is deleted, it is no longer viewable in the App
  • For up to 30 days, it is possible to restore your Account if accidentally deleted
  • After 30 days, we begin deleting your personal information from our systems

Exceptions to Deletion

We may keep information longer if:

  • We must keep it to evidence compliance with applicable law
  • There is an outstanding issue, claim or dispute requiring the information
  • The information must be kept for legitimate business interests (fraud prevention, safety)

Important Warning

Even after you remove information from your profile or delete your Account, copies may still be viewable if previously shared with others. We cannot control this, nor do we accept liability for this.

11. CHANGES TO THIS POLICY

As Catchme evolves, we may revise this Privacy Policy from time to time. If we make a material change, we will notify you via email or by posting a notice within Catchme.

If you have any questions, please send an email toinfo@thecatchmeapp.co

Questions About Your Privacy?

Our data protection team is here to help you understand how we handle your information.

Contact Data Protection Team